Privacy Policy

1. General

Reliable Moving’s privacy policy has been written for; (potential) clients and everyone who works (or has worked), is hired, accepts assignments or suppliers and/or sub-contractors, to inform them how personal data and company details are handled. All according to the General Data Protection Regulation (AVG) which is obligated since 25 May 2018 and is valid throughout the European Union. Our privacy policy will sometimes be changed by, for example, amendments to the law so that we advise you to periodically consult the statement.

2. Activities

Reliable Moving carries out activities in the logistics services. The main activities can be considered; move (relocation) management, providing national and international removals and art transports by land, sea and air, storing goods and advising and supervising expats. Work on a consultant and advisory basis also falls under this work. Reliable Moving works completely digitally and virtually worldwide. The company is registered in the Chamber of Commerce under number 61004987 in Rotterdam, in the Netherlands, and is one hundred percent privately owned.

3. Data

Personal data are collected to agree to employment contracts and/or hiring or rental agreements. Work agreements, responsibilities during the execution of assignments also belong to this. As well, personal data are used to comply with legal obligations of payments including, for example, taxes and pensions. Copies of passports and/or identity documents, employment contracts, rent/or purchase contracts are required to obtain or import or export permits or exemptions for taxes. Client data are collected to offer or record complete offers and/or work agreements. All data is digitally stored in the Cloud with Google each year and is deleted after 5 years if no more activities take place. Data is only digitally stored; no physical copies are made or saved.

4. Employment contracts for employees

For the preparation and agreement of employment contracts, identification and the addition of an identity card and/or passport to the employment contract are required by law. An identity card and/or passport or any other document used for this purpose will always be stored digitally. Reliable Moving has a legal retention obligation of 5 years. A driving license is not a valid proof of identity for verification, because no nationality is stated on this, which is why Reliable Moving does not accept it as such.

5. Use data

If someone does not feel convenient that his data is stored at Reliable Moving and/or used, an email can be sent to attention of directors/owners of Reliable Moving with the requests to remove all data related to him or her. After the receipt of this request all is normally be removed within 24 hours. Reliable Moving will never transfer data to third parties unless the execution of work requires this. Data will never be sold to third parties, unless Reliable Moving changes ownership.

6. E-mail

Reliable Moving reserves the right to send non-committal news, information and invoices via email to all e-mail addresses that have been given to Reliable Moving or have arrived via the website. If someone does not wish to be informed or no longer wishes to receive an e-mail, he/she can unsubscribe themselves by sending an e-mail to attention of the management with the request to unsubscribe.

7. Liability

For loss or leak of any form of data caused by data leaks at, for example, social media, Google, Email, Cloud, Analytics, AdWords or hosting company of the website,
e-mail server, WordPress etc. or that are sent via the Reliable Moving website, Reliable Moving accepts no liability or claims if any kind of data is stolen and misused.

8. Finally

Despite having consulted many sources, as which is leading, and having followed advice, it could be that there have been inaccuracies in our privacy policy. We apologize for this. Complaints, comments, advice or additional information can be sent by email to

9. Legal

Dutch law applies to every assignment. Disputes must be submitted to the competent court in the district of Rotterdam.